Assessment

When you have an inside sales team in place, you may be asking yourself if improvements to productivity are possible or if they are performing at industry standard levels. Phone Works can help you identify opportunities for improvement and assist in their implementation. Through a combination of interviews and observations, we review all aspects of your inside sales program and offer you a detailed roadmap to maximize performance.

The Sales Team Appraisal and Roadmap exhaustively examines and recommends action in such areas as:

• Inside sales strategy, ensuring that your resources are applied to the right initiatives
• Operational framework, optimizing the right combination of departmental support to satisfy customers
• Compensation plans, motivating and driving sales people towards achievement
• Processes and procedures, standardizing the experience of prospects and customers
• Sales systems, reflecting the processes and tracking sales activities
• Forecasting programs, projecting the outcome with confidence and consistency
• Monitoring programs, measuring and tracking performance before it is too late
• Sales productivity skills, assessing the abilities and effectiveness of your team members and recommending action
• Training programs, improving the techniques and sharpening the skills of team members

At the conclusion of this project, you will have a detailed Roadmap for addressing the findings and recommendations from the Phone Works Assessment.

Read more about how Phone Works Engagement Managers can help you quickly achieve your inside sales objectives with the Inside Sales Assessment Program.